An updated customer information sheet (CIS) for health insurance cover providing policyholders key information in simple terms while highlighting their obligations to make transparent and fair disclosures will be issued from January.
From coverage details, waiting period, limits, exclusions, concepts like free look cancellation, migration, portability, moratorium period, guidance on procedure for claims submission and contact details for filing complaints will be available “in simple language in a snapshot”, the Insurance Regulatory and Development Authority of India (IRDAI) said, mandating the revised CIS to the insurers.
Obligations of policyholders to make transparent and fair disclosures of relevant information pertaining to